FAQ

Woods Decor is a luxury furniture brand renowned for its high-quality wooden furniture, offering a range of collections including exclusive, premium, platinum, and platinum+ products. We specialise in bespoke furniture tailored to individual customer needs.

For the customised furniture, you can place an order by contacting our sales team. Our expert interior designers will conduct a pre-production site visit, create custom layouts, and await your approval before production begins.

Yes, we offer customisation options for select furniture pieces. Our design team will work with you to personalise materials, finishes, and sizes based on your preferences.

The timeline for custom furniture depends on the complexity of the design and materials. Typically, custom orders take 6-8 weeks from design approval to delivery.

To maintain the beauty and longevity of your wooden furniture, avoid placing it in direct sunlight or in areas with high humidity. Use a soft, damp cloth for cleaning, and avoid harsh chemicals or abrasive materials.

You can reach our customer support team via email at Info@woodsdecor.in or via calling +91 98154-20668. Our support team is available Monday to Sunday from 11 AM to 7 PM.

You can place an order for our furniture through our website, by visiting our showroom, or by contacting our sales team directly. For custom furniture, our sales team will assist you throughout the entire process, from consultation to placing your order.

Once your order has been shipped, you will receive via.message/call with tracking information. You can also log into your Woods Decor account to check the status of your order.

Delivery charges may vary depending on your location and the size of the furniture. For local deliveries within the city, a standard delivery fee applies. For deliveries outside of the city or country, additional freight charges will be calculated based on distance and shipping method. Free delivery may be offered for certain high-end purchases.

Yes, freight charges apply for long-distance and international deliveries. The fee will vary depending on the size and weight of the furniture, as well as the delivery destination. Our logistics team will provide you with a detailed quote at the time of purchase.

Yes, we offer professional assembly and installation services for most furniture. Fees may apply, for all purchases.

Yes, we offer a seamless online shopping experience through our website. For a more immersive experience, explore our e-commerce cum experience app, where you can visualize furniture in your space using AR technology before making a purchase.

There is a paid installation fee for most furniture items. The fee will be calculated based on the size and complexity of the furniture and will be communicated to you during the purchase process.