Privacy Policy

At Woods Decor, we are committed to protecting your privacy and ensuring a secure experience when using our website or mobile app. This Privacy Policy explains how we collect, use, and share your personal information and device data. It also outlines your rights and our practices regarding the security and protection of your information.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our services, and from third-party partners:

Personal Information: Includes your name, email, phone number, shipping/billing address, and payment details when making a purchase or creating an account.
Device Information: We collect device-specific data when you use our mobile app or website, such as IP addresses, device type, operating system, browser type, app version, and usage data.
Location Data: With your permission, we may collect your geolocation data to improve your experience by suggesting nearby stores or services.
Communication Information: Any messages or inquiries you send us through our app, website, or customer support channels.

2. Device Permissions & Information Collection

When using our mobile app, we may request access to certain device features:

Camera/Photos: To allow you to upload images for virtual room designs or product feedback.
Location: To help you find nearby Woods Decor showrooms.
Push Notifications: To notify you about order updates, promotions, and new product launches

3. Information Sharing & Disclosure

We respect your privacy and only share your information in specific cases:

Service Providers: We may share your information with trusted third-party partners who assist us in providing our services (e.g., payment processing, shipping, and marketing).
Business Transfers: If Woods Decor is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Compliance with Laws & Law Enforcement: We may disclose your personal information if required by law, court order, or to protect the rights and safety of Woods Decor, our customers, or others.
Marketing & Advertising: With your consent, we may share your information with partners for promotional purposes.

4. Compliance with Laws & Law Enforcement

We comply with applicable data protection and privacy laws, including GDPR and CCPA. Woods Decor may disclose personal data to legal authorities or government officials if required to meet legal obligations or to protect our business or customers.

5. Business Transfers

In the event that Woods Decor undergoes a business transition such as a merger, acquisition, or sale of assets, your personal information may be part of the assets transferred. We will notify you if your data is affected by any such change.

6. Email Policies

We respect your inbox. You may receive emails related to:

Order confirmations and updates.
Promotional offers, product launches, or newsletters.

7. Deleting Your Information

You have the right to request the deletion of your personal information at any time. To make this request, please contact us at info@woodsdecor.in . We will respond promptly and ensure your data is removed unless required to retain it for legal reasons.

8. Security

Woods Decor takes your security seriously and uses appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website and mobile app use encryption technologies, secure payment gateways, and other security protocols to safeguard your data.

9. Links to Other Sites/Financial Data

Our website and app may contain links to third-party websites. Please note that Woods Decor is not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of those websites before providing any personal or financial information.

10. Changes in Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or the law. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this page regularly.

11. Phishing

Woods Decor takes phishing and online fraud seriously. We will never ask for sensitive personal information, such as your password or payment details, through email or phone. If you receive suspicious communication, please contact us immediately.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you need further information regarding the handling of your personal data, feel free to reach out to us:

Woods Decor
Email: info@woodsdecor.in
Phone: 9815420668
Address: Plot 787 | Sector 82 | JLPL | Mohali

For any product or service-related complaints or inquiries, please contact us at the email provided above or reach out through our customer support channels.