Terms & Conditions - Woods Decor
Please read all the Terms and Conditions carefully before using our website or services. By accessing and using our services, you agree to comply with the following Terms of Use. These terms govern your interactions with Woods Decor, ensuring a smooth, secure, and transparent experience.
General
These Terms of Use apply to all users of the Woods Decor website, including browsers, vendors, customers, and contributors. By using our website, you confirm that you have read, understood, and agree to abide by these terms. Woods Decor reserves the right to modify, update, or change these terms at any time without prior notice. It is your responsibility to stay informed of any changes by reviewing these terms regularly.
Product Policy
At Woods Decor, we pride ourselves on delivering luxury and bespoke furniture solutions. Our products are crafted with premium materials and undergo strict quality checks. However, please note that certain handcrafted items may exhibit natural variations in texture, color, and finish. These are not considered defects but reflect the unique nature of our luxury products.
Services
Woods Decor offers a range of personalized services, including interior design consultation, layout planning, site visits, and product customization. Our premium and bespoke services are subject to specific terms and conditions, which will be outlined at the time of service engagement. We reserve the right to modify, suspend, or terminate any of our services without notice.
Eligibility to Use
To access and use Woods Decor’s website and services, you must be at least 18 years old or have the legal capacity to form a binding contract. If you are under 18, parental or guardian consent is required. By creating an account, purchasing products, or utilizing our services, you confirm your eligibility.
User Account, Password, and Security
To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. Any activity conducted under your account is your responsibility. Please notify Woods Decor immediately if you suspect unauthorized access or security breaches. We are not liable for any damages resulting from the misuse of your account.
Product & Pricing Information
We strive to provide accurate product descriptions, images, and pricing on our website. However, errors may occur. Woods Decor reserves the right to correct inaccuracies or omissions, and to update information without prior notice. All prices are subject to change without notice and are displayed in the applicable currency for your region. Prices do not include taxes, shipping, or handling fees unless otherwise stated.
User Obligations
As a user of Woods Decor, you agree to:
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Use the website and services only for lawful purposes.
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Provide accurate and up-to-date information when creating an account or making purchases.
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Refrain from engaging in activities that could harm or disrupt the website’s functionality.
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Respect the intellectual property rights of Woods Decor, including content, trademarks, and design elements on the website.
You agree not to misuse our website in any way, including using it to transmit harmful, offensive, or misleading content.
Privacy Policy
We are committed to safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our site, you agree to the collection and use of information in accordance with this policy.
Newsletter and Communications
By creating an account, you consent to receive communications from Woods Decor, including promotional emails and newsletters. You can unsubscribe from these communications at any time by following the instructions in the email or contacting customer service.
Report Abuse
If you believe any user is violating the terms or engaging in inappropriate behavior, please report the abuse immediately to our customer service team. Woods Decor reserves the right to investigate and take action against violators.
Intellectual Property Rights
All content on the Woods Decor website, including text, images, logos, and design elements, is the intellectual property of Woods Decor. You may not use, reproduce, or distribute any content without express written permission from us.
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Mohali.
Violation of the Terms of Use
If you violate these Terms of Use, Woods Decor reserves the right to take necessary legal action and restrict or terminate your access to the website. Any such action will be at our sole discretion.
Disclaimer of Warranties and Liability
Woods Decor makes no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of the content or services provided on our website. We shall not be liable for any direct, indirect, or consequential damages arising from your use of our website or products.
General Provisions
These Terms of Use constitute the entire agreement between you and Woods Decor. Any failure to enforce any provision does not constitute a waiver of such provisions. If any part of these terms is found invalid by a court, the remainder of the terms shall remain in full force.
What if I Receive a Damaged Product or There is a Manufacturing Defect?
If you receive a damaged or defective product, please contact our customer service within 48 hours of delivery. We will arrange for an inspection and, if applicable, a replacement or refund. The decision for a refund or replacement will depend on the nature of the defect.
When Will I Get a Refund, If Eligible?
Refunds, if eligible, will be processed once the product has been inspected and approved for return. The amount will be credited back to the original payment method within 7-14 business days.
Can I Get All My Products in One Single Delivery?
Where possible, we will consolidate your products into a single delivery. However, due to the size, weight, or availability of certain items, your order may arrive in multiple shipments. We will notify you if this is the case.
How Do I Track My Order?
Once your order is processed, we will send a tracking number via email. You can use this number to track the status of your order through our website or the delivery partner’s tracking portal.
What is the Estimated Time for Delivery?
The estimated delivery time will vary based on your location and the product category. We typically aim for delivery within 7 to 21 business days, depending on the complexity of the product. Delivery times will be confirmed when you place an order.
For any further questions, please contact Woods Decor's customer service team.